Website privacy

Only Deliveries UK uses the information you choose to provide so we can answer transport questions, respond to enquiries and understand recurring business transport requirements.

Movement enquiries

If you send a movement, we may process your name, company, business contact details, collection and delivery information, timing, goods, dimensions or weight, access, handling, return requirements and any other information you choose to provide.

Business Transport Profiles

If you create a Business Transport Profile, we use the details to understand the types of transport support your business may need, such as typical goods, routes, frequency, vehicle requirements, overflow, early next-day delivery, two-person handling, returns and onboarding requirements.

OD AI

OD AI receives your question and limited website context needed to give a relevant answer. It is designed for public transport guidance and does not provide automatic job acceptance, guaranteed availability or binding prices.

Website improvement

We may record limited technical journey events, such as page views and feature interactions, to understand which parts of the website are useful. These events are designed not to store the full text of your OD AI questions or the contents of your contact forms.

Security and retention

Website submissions are handled through a server-side service with validation and rate limiting. We keep enquiry information only for legitimate business administration, relationship history, dispute or compliance needs and applicable legal obligations.

Your rights

You may contact Only Deliveries UK to ask about personal information held about you and to exercise applicable UK data-protection rights.

Last updated 26 August 2026